LESSER KNOWN LIVE CHAT SUPPORT MYTHS THAT NEED TO VANISH ASAP!
In a world like today, where most of the businesses swear by the power of a live chat support on their websites, there are still a number of others who are reluctant to use the impeccable support tool for their business. The reason? A serious of questions that they keep repeating over and over again. They really need to get over the hump so as to leverage the technology. Here are some lesser known chat support myths that are responsible for this hesitation: Live chat support is not meant for mobile: Well, that’s one of the biggest myths that hold back the business owners from investing in an efficacious live chat support. However, this is just a myth. The truth, on the other hand, is that a live chat support is fully functional on all modern browsers, including mobile browsers. The customers can easily connect with your business through live chat when they are on a go. Also, according to a research, 62% of customers expect live chat to be available on mobile devices.